Privacy Policy

1. Information We Collect

We collect information you provide directly, information synced from your Tally or business system, and limited technical information needed to operate the app.

Account information

We may collect:

• Phone number used for OTP-based login
• Name and email address, when provided during registration, team setup, billing, or support
• Organisation, company, and team membership details
• Notification preferences and app settings

Business and accounting data

When you connect Intracalc to Tally through the desktop connector, the service may sync and store business records such as:

• Company name, GSTIN, PAN, address, Tally license details, and sync status
• Ledgers, groups, parties, customers, suppliers, balances, GSTINs, phone numbers, emails, and addresses
• Vouchers, transactions, voucher numbers, voucher dates, amounts, references, bill-to and ship-to names, and narration
• Outstanding receivables and payables
• Inventory items, stock levels, units, HSN codes, GST rates, reorder levels, costs, and prices
• Financial report snapshots and dashboard aggregates

This information is used to provide the Intracalc dashboard, reports, search, alerts, and related app functionality.

Contacts

When adding a team member, you may pick a contact from your device. On Android, Intracalc requests contacts permission to read the selected contact's name and phone number. On iOS, the system contact picker provides this without requiring permission. We only use the contact details you choose to pre-fill the team-invite form. Your address book is never bulk-read or uploaded.

Device and connector information

We may collect:

• Push notification tokens, platform, and last active timestamps
• Mobile integrity or attestation signals, such as Google Play Integrity or Apple App Attest data, to protect login and connector pairing
• Desktop connector fingerprint, machine name, Tally host, Tally port, Tally version, sync timestamps, and sync error state
• IP address, request metadata, logs, diagnostics, and security events

Payment and subscription information

If you purchase or activate a subscription, we may store subscription plan, invoice, order, payment status, payment reference, and payment provider identifiers. Payment processing may be handled by Razorpay or another payment provider. We do not store full card numbers or bank account credentials in Intracalc.

2. How We Use Information

We use information to:

• Create and authenticate your account
• Verify OTP login and account deletion requests
• Pair and manage desktop connectors
• Sync, store, and display your business data
• Provide dashboards, analytics, reports, search, alerts, and notifications
• Cache selected app data for offline read-only access
• Manage team members and organisation access
• Provide subscriptions, invoices, billing support, and payment verification
• Detect abuse, protect accounts, verify app integrity, and prevent unauthorized access
• Monitor reliability, investigate errors, and maintain the service
• Comply with legal, tax, accounting, and security obligations

We do not sell your personal information. We do not use your data for third-party advertising. We do not track you across third-party apps or websites.

3. Local Storage On Your Devices

Intracalc stores some information locally so the app can work securely and provide offline read-only access.

On mobile devices, authentication tokens may be stored in secure storage such as iOS Keychain or Android encrypted preferences. Cached company and dashboard data may be stored locally using platform storage such as SwiftData or Room.

On the desktop connector, configuration and connector credentials may be stored locally so the connector can sync with the Intracalc backend.

4. How We Share Information

We share information only as needed to provide and protect the service, including with:

• Cloud hosting, database, storage, backup, and infrastructure providers
• SMS providers for OTP delivery
• Email providers for transactional email
• Firebase Cloud Messaging and Apple Push Notification service for push notifications
• Payment providers such as Razorpay for payment processing and verification
• Google Play Integrity and Apple App Attest services for app and device integrity verification
• Monitoring, alerting, and logging providers used to operate the service
• Legal, regulatory, tax, accounting, or security authorities when required by law or necessary to protect rights, users, or the service

Service providers are allowed to process information only for the purposes of providing services to us or complying with applicable law.

5. Data Security

We use technical and organizational measures designed to protect your information, including encrypted transport, authenticated API access, JWT-based mobile sessions, HMAC-signed connector requests, rate limiting, app integrity checks, secure token storage on mobile devices, and access controls.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as needed to provide Intracalc, maintain security, meet legal and accounting obligations, resolve disputes, and enforce our agreements.

Business data synced from Tally is retained while your organisation or company account remains active. Account, connector, notification, and device data is retained while needed for app functionality and security.

When you delete your account, we delete or deactivate account-related records and revoke active tokens. If you are the owner of an organisation, associated organisation, company, and synced business data may also be deleted according to our account deletion flow. We may retain limited records such as hashed deletion identifiers, billing ledgers, invoice/payment records, fraud-prevention records, and legally required records where retention is necessary.

Backups and logs may take additional time to expire from our systems.

7. Your Choices And Rights

Depending on your location, you may have rights to access, correct, export, restrict, object to, or delete personal information.

You can:

• Update certain account, team, notification, and app settings in Intracalc
• Disable push notifications in your device settings or in the app notification settings
• Decline optional contact access or use manual entry instead
• Request account deletion through the app where available
• Contact us to request access, correction, deletion, or support with privacy choices

To make a privacy request, contact us at support@realityreach.com.

8. Children

Intracalc is intended for businesses and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us personal information, contact us so we can take appropriate action.

9. International Processing

Your information may be processed and stored in countries other than the country where you live. Where required, we use appropriate safeguards for cross-border transfers.

10. Changes To This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “effective” date above and provide additional notice where required.

11. Contact Us

If you have questions or requests about this Privacy Policy or our privacy practices, contact: