01FAQ · Intracalc
Frequently asked.
Confidently answered.
Six categories, plain English. Can’t find what you need? Write to us.
01Connector
Connector.
- Which Windows versions are supported?
- Windows 10 and 11, 64-bit only.
- Do I need to install it on every Tally PC?
- Only on the primary Tally PC. The connector auto-discovers every company hosted on that machine.
- Is the connector read-only?
- Yes. The connector never writes to your Tally data. It only reads.
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02Pairing
Pairing.
- My pairing code expired. What now?
- Restart the connector from the system tray. A fresh six-digit code appears immediately.
- Can I re-pair to a different phone?
- Yes. Unpair from the current phone first (mobile app → Settings → Unpair) and pair again on the new phone.
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03Sync
Sync.
- How long does the first sync take?
- Typically 5–15 minutes for a small business dataset. Larger datasets can take up to an hour.
- My data is not updating. Why?
- Check that Tally is open on your PC and the connector shows Connected in the system tray. If both look fine, restart the connector.
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04Mobile
Mobile.
- Which iOS versions are supported?
- iOS 16 and above.
- Which Android versions are supported?
- Android 9 (Pie) and above.
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05Billing
Billing.
- What does Intracalc cost?
- ₹5,000 / year, prepaid, GST inclusive. One SKU. No tiers, no seats — the whole org sees the same numbers.
- Are refunds available?
- No. The three-day free trial is the evaluation window. Once you pay, your subscription is active and non-refundable.
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06Partner
Partner.
- How do I become a reseller?
- Tell us about yourself on /partners. We review every application and reach out within a few business days.
- What commission do partners earn?
- Current terms are in the partner agreement. Exact rate and payout cadence are surfaced when you onboard.
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